Punctual. On time. On the dot.
We’ve been on time 90% of the time!
We know that what you want most from us is trains that arrive and depart on time. So we’re delighted with our latest punctuality results – with six successive months over 90%.
Plans are being put in place to reduce both the number of disruptive incidents that occur and the impact they have on passengers’ journeys. And we’re also looking at options to increase the number of seats at peak time to increase your comfort.
Source: National Express East Anglia
Really? If this week is anything to go by, National Express East Anglia knows nothing about being punctual. I’ve only been on the trains four days this week, but out of eight journeys, four of them have been delayed or late arriving at their destination. That’s a 50% punctuality rate, falling some way short of the company’s claimed 90% for the East Anglian Mainline service.
Tags: Journal